Who We Are
User personal information
Any personal information that you may provide through this website (via the contact form or the newsletter sign-up form) will never be passed on, sold or in any way distributed or publicised without your consent, unless requested by law.
Information that this website collects
This site only collects personal information for the following reasons:
- Contact form: Any information provided in the contact form is sent directly to us via email. The information you provide in these forms is used only to provide you with the service you have requested or to respond to the enquiry that you have sent. We will only hold the information that is necessary in order to provide the service requested, including basic contact information.
- Newsletter sign-up form: Any information provided in the newsletter sign-up form is sent directly to us via email. The information you provide in these forms is used only to subscribe you to our email newsletter. We also use a third-party email marketing provider, Mailchimp, in order to send out our email newsletters.
Our commitment to data security
Any information stored within the database of this website is stored within our host’s servers. This website is hosted by SiteGround. Any other information is stored and processed on our computers in the UK.
Upon any unlawful data breach of the information held within this website and its database or of any of our third-party data processors, we will report to any relevant people and authorities within 72hrs of the breach if it is clear that personal data is likely to have been stolen.
Your right to your data
At any time, you have a right to ask for any information we hold about you, as well as asking us to remove any information or change any information we are currently holding about you. To ask for this information removed, please fill out our contact form or contact us via our address, phone or email below, and specify if you would like to see the information we hold on you, or what information you would like removed. Please also note that we may need to carry out some checks to make sure you are who you say you are to comply with current legislation.
You also have the right to lodge a complaint with a supervisory body. To do so, please contact:
The Office of the Information Commissioner
Cheshire SK9 5AF
Tel: +44 (0) 01625 545 745, Website: www.ico.org.uk
Ekopia Resource Exchange Ltd.
The Park, Findhorn
Moray, IV36 3TZ
Last updated May 7th, 2018